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July 2, 2008 on 6:37 pm | In Blogroll, Education, General, Health, Internet, Science | No Comments
An all-important but often neglected aspect to hosting on-line medical market research surveys is to take an active role in making sure that respondents receive all the help they need to complete the survey quickly and accurately. The average family physician or registered nurse is going to be too busy to wrestle with any technical problems on your web site. So you need to provide support and assistance to them. Make sure there is easy access to a detailed help section and helpful error messages, or even better - live tech support professionals who can take their calls if needed.
Tags: market research surveys, medical landscape, medical market research, registered nurse, support professionals
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